Installation, commissioning, servicing and repair of world-class laboratory, research and industrial equipment
- Through phone call with this department, your technical information will be at a maximum and you’ll be able to find appropriate solutions to deal with the system problems and prevent waste of time, energy and costs in simple situations.
- From installing and setting up instruments, teaching the application to maintenance, we will provide special pre-sales and post-sales services for you.
- Our people are ready 24 hours a day, 7 days a week, to provide major force services.
- Our hotline service for far cities has enabled us to cut off distances and be one of the most popular specialized service department in chromatography systems and mass spectroscopy, molecular, and other special devices.
- Providing calibration services to FTIR, CE, LC/MS, HPLC, GC/MS, GC devices, polarimeter, refractometer, all kinds of viscometers and spectrophotometers
- Annual support contracts
- Offering the best customer service at the highest quality
- Mind relief along with quick and easy customers’ access to repair and maintenance services
- Transparency and honesty to provide services and support the products offered in terms of customer satisfaction.
- Periodic repair and maintenance of devices
- Supply and procurement of spare parts as soon as possible during the warranty period and after-sales services
- Proper customer services and customer-orientation principle.